Frequently Asked Questions
Everything you need to know before your pet's first visit. Still have questions? Just give us a call.
What vaccinations does my pet need?
Dogs must be current on Rabies, Bordetella, and DHLPP. We also highly recommend the K-9 influenza and Lepto vaccines.
Cats must be current on Rabies and FVRCP.
Please vaccinate at least 10 days prior to boarding or daycare, or provide titer tests instead.
Can you give my pet medication?
Yes. We can administer medications that go down with treats, pill pockets, cheese, or canned food. Please note that we do not give injections.
My dog isn't neutered — can he still come?
Intact (unneutered) dogs may participate in group play as long as they demonstrate appropriate behavior and temperament. We'll always put the safety and comfort of all our guests first.
What if my dog isn't very social?
Not every dog loves a crowd, and that's perfectly fine. Less-social dogs are rotated into play yards individually and receive playtime at least twice a day. The exact frequency depends on how many non-social dogs are in that day.
How are new dogs introduced?
Newcomers first meet one or two seasoned daycare veterans in our large entry yard. Fearful or hesitant dogs may observe from a separate run while they adjust at their own pace before joining a group.
Do you offer after-hours drop-off or pick-up?
After-hours appointments can be scheduled for an extra fee in emergencies. Please call us to make arrangements ahead of time.
How do you handle bedding and cleanliness?
We inspect beds daily and wash bedding as needed. All bedding we provide is washed, sanitized, and dried after each use.
Can I check on my pet during their stay?
Absolutely — we encourage it! You're welcome to call anytime to see how your pet is settling in.
What happens if my pet becomes ill or injured?
Your pet's wellbeing comes first. If a pet becomes ill or injured, we contact the owner and veterinarian immediately, and urgent cases are transported directly to the vet. Owners are responsible for any veterinary costs and acknowledge the inherent risks of dog interactions as outlined in our liability release.
What should I bring?
Proof of current vaccinations (or titer tests) is required. You're welcome to bring your pet's regular food, any medications with instructions, and a favorite toy or blanket for comfort. Meals and treats are included with boarding if you'd prefer we provide them.
Still have a question?
We're always happy to talk through your pet's needs. Give us a call and we'll help you plan the perfect stay.